Description

Overview

The Head Professional will oversee and manage the golf operation and work cooperatively with other departments. The position will promote an exceptional "golf experience," and provide excellent services and programs to all patrons.

Experience Required

Qualifications:

• PGA membership or equivalent certification is required.
• Proven experience in a leadership role within a golf club or resort setting.
• Proven experience in financial oversight of all Golf related operations.
• Strong interpersonal and communication skills.
• Exceptional organizational and multitasking abilities.
• In-depth knowledge of golf operations, instruction, and tournament management.
• Proficient in golf-related technology and software.

Skills:

• Strong oral and written communication skills
• Strong attention to detail
• Supervisory skills
• Planning and organizational ability
• Customer skills
• Computer skills

Relationships:

• Maintain extensive contact with supervisors and instructors to ensure teamwork and consistency in teaching programs.
• Possess a personality trait that will make people feel welcome, reflecting favorably on the facility

Creative Ability:

• Create instructional programs to enhance service and maintain interest and enthusiasm among all customer segments.
• Assist in marketing and promotion for instruction programming
• Create a player development program to foster a competitive environment, and provide career guidance for aspiring youth

Essential Responsibilities

Primary Responsibilities:

• Recruitment, hiring, training, and supervision of all staff including assistant and teaching professionals, outside assistants, mechanics, starters and rangers.
• Implementation of policies and procedures and regular scheduling of staff meetings.
• Oversee all golf services and operations.
• Oversee the rental and maintenance of golf cars.
• Oversee the reservation system, starting, and monitoring of play.
• Track and verify all players and guests, golf cars, club care, lockers, handicap fees, and other charges necessary, and facilitate proper controls.
• Oversee the administration of the handicap program.
• Enforce all rules and regulations governing golf course usage.
• Develop and manage an innovative tournament program that services all customer segments.
• Develop and oversee the golf instruction and golfer development programs for all customer segments.
• Oversee the operations of a well-managed practice facility.
• Maintain close working relationship with the Superintendent and other department heads.
• Assist in the marketing and promotion of new memberships / play.
• Assist in the preparation of budgets, including forecasting and review of all golf revenues and expenses on a daily, weekly, monthly, and annual basis.
• Maintain and oversee a profitable merchandise concession that is consistent with patron demographics and needs.
• Establish sales goals and forecasts for all golf programs and services, monitor and analyze reports.
• Oversee all golf-related purchasing.
• Implement cash and systems controls to ensure the safekeeping of assets, inventory and resources.
• Oversee and approve all weekly golf staff time sheets /payroll, purchase orders, and invoices.
• Supervise physical inventories and the display of merchandise. Assist in the development of necessary systems to safeguard inventories.
• Assist in the publication of newsletters, informational and promotional materials.
• Compile information from market competition for comparison studies to properly position the facility in the marketplace.

Note: Other duties as assigned by supervisor or management.