Description
Position Summary: The Family and Community Manager will work under the direction of the Executive Director to provide an ongoing calendar of events for HopeKids families, which fosters a sense of hope and community within the program, while also assisting with necessary operational functions. The Family and Community Manager should be highly relational, outgoing, polite, and friendly, and able to cope with the emotional strain of working with children facing life-threatening conditions and illnesses.
Main Responsibilities:
Assist in planning, coordinating, and implementing HopeKids’ ongoing calendar of events
Attend HopeKids events (both in-person and virtual) and oversee/assist with all necessary details that involve working with event partners; maintaining accurate registration lists; distributing tickets; directing volunteers; taking photographs; interacting with families; and appropriately acknowledging program partners.
Establish relationships with HopeKids families and respond to their questions.
Work with the Executive Director to create an annual program budget and operate within that budget
Strategically participate in business/social-networking/community events to build relationships and create market awareness, leading to new HopeKids partnerships.
Welcome new HopeKids families via phone call and email
Volunteer onboarding, including in-person interviews and training
Volunteer coordination, including building and stewarding a volunteer base
Grow and foster Prayer Warriors
Schedule and make hospital visits with HopeKids who are in-patient
Moderate HopeKids’ Facebook Family Forum
Maintain operational documents in Drive or elsewhere as directed by the Executive Director
Other duties as assigned by the Executive Director
Fundraising Responsibilities:
Prior fundraising experience is desirable, but not a prerequisite. While not directly responsible for the overall fundraising plan, fundraising duties will include:
Solicit and secure in-kind donations from event partners for programmatic activities
Develop and maintain relationships with the donors who sponsor program events
Assist the Executive Director with the planning and coordination of special events (i.e., Golf Tournament, Walk/Run, Gala, etc.)
Secure donations of raffle, auction items, and prizes from program partners and other constituents to be used at fundraising events
Assist with strategizing on individual, corporate, and foundation cultivation and grant applications, and report writing
Represent HopeKids at third-party fundraising events
Please attach a cover letter and resume and send to resumes_az@hopekids.org
Requirements
Requirements:
A strong passion for the work and mission of HopeKids
Agree to serve within our Vision, Mission & Guiding Principles
Act in accordance with the organization’s policies and procedures
Demonstrated ability in establishing and maintaining relationships with community leaders and corporate donors, individuals, and volunteers.
Bachelor's degree
Minimum three years of non-profit or similar experience.
Must reside in the Phoenix metropolitan area
Flexible work hours requiring nights and weekends
Must be able to work from home and have a designated office space
Must pass a comprehensive background check
Must have a reliable and insured vehicle to be used to transport event materials and supplies
Must have a valid driver's license and acceptable driving record
Required to transport materials weighing up to 30 pounds from a vehicle to a building, as well as prepare facilities for events, with or without assistance.
Travel interstate in mid-July for the annual all-staff retreat
Other Competencies:
Excellent verbal and written communication skills
Be a strong and knowledgeable spokesperson for HopeKids programs and events
Maintain strong communication with the Executive Director and other HopeKids staff
Ability to work in a small team environment and add individual contributions independently
Skilled in the operation of personal computers and office machinery (printer, smartphone, iPad); must be proficient with Microsoft Word, Excel, Gmail/Google Drive
Ability to learn and maintain a working knowledge of HopeKids’ Event Management System.
Ability to learn computer programs such as Bloomerang (CRM) and SignUpGenius
Work collaboratively in a diverse environment with HopeKids families, event partners, volunteers, and donors.
Personality:
Needs to be a self-starter and self-motivated.
Attention to detail
Positive and outgoing personality.
Comfortable around people.
Enjoy being around kids
