Description

Overview

Heritage Palms Golf Club is seeking an enthusiastic, experienced, and service-oriented 1st Assistant Golf Professional to join our professional golf team. This is an excellent opportunity for a motivated PGA Professional who enjoys working in a member-focused environment and wants to play an important role in the day-to-day operation and continued development of the golf program.

Working closely with the Head Golf Professional, the 1st Assistant will help oversee all aspects of the golf operation, including daily tee sheet management, member and guest services, tournament and event coordination, golf instruction, merchandising, outside services, and staff supervision. The successful candidate will be highly visible within the golf operation and will be expected to provide a consistently high level of customer service while helping maintain the professional standards within the department.

Heritage Palms offers a busy and engaging golf environment with an active resident membership, visitors, tournaments, leagues, and a wide range of golf activities throughout the year. The 1st Assistant will have the opportunity to build strong relationships with members while gaining valuable experience across all areas of golf facility management.

We are looking for a professional who is reliable, organized, personable, team-oriented, and willing to take ownership of responsibilities. The ideal candidate will bring a positive attitude, strong communication skills, attention to detail, and a genuine passion for providing an exceptional golf experience.

This position is ideal for a PGA Professional looking to further develop their management and leadership experience while becoming an integral part of the Heritage Palms professionl golf team.

Experience Required

The ideal candidate will have previous experience working in a golf professional or assistant professional role, preferably within a busy private, resort, or semi-private golf facility. The successful applicant should have a strong understanding of daily golf operations and be comfortable working in a member-focused environment.

Candidates should demonstrate experience in several of the following areas:

• Day-to-day Golf Shop and golf facility operations
• Tee sheet and starting-time management
• Member and guest relations
• Tournament and event coordination
• Golf instruction and player development
• Golf Shop merchandising, inventory, and point-of-sale operations
• Staff supervision, scheduling, and training
• Outside services and golf cart operations
• Managing busy periods while maintaining a high standard of customer service
• Working with golf reservation and point-of-sale systems
• Assisting with the planning and implementation of golf programs and activities

A PGA membership or PGA eligibility is preferred, with a minimum of four years of golf industry experience and a demonstrated ability to take responsibility within a professional golf operation.

The successful candidate should also possess strong communication and organizational skills, a professional appearance and demeanor, and the ability to work independently while contributing positively to a team environment. Experience working with a large residential membership or active golf community would be considered an advantage.

Essential Responsibilities

The 1st Assistant Golf Professional will work closely with the Head Golf Professional to oversee the daily operation of the Pro Shop and golf facilities while providing a high level of service to members and guests.

Key responsibilities will include:

• Assist the Head Golf Professional with the overall management and daily operation of the golf program.
• Provide a welcoming, professional, and consistently high level of service to members, guests, and visitors.
• Assist with management of the daily tee sheet, including starting times, player assignments, pace of play, and changes to the schedule.
• Supervise and assist Golf Shop and outside service staff, including daily assignments, training, and maintaining service standards.
• Assist with the planning, organization, and execution of tournaments, leagues, member events, and special golf activities.
• Manage tournament registrations, scoring, handicaps, communications, and event-day operations as required.
• Assist with golf instruction, player development programs, clinics, and other teaching initiatives.
• Assist with Pro Shop merchandising, inventory management, purchasing, displays, special orders, and point-of-sale operations.
• Maintain accurate records and assist with monitoring golf-related revenue, sales, inventory, and daily transactions.
• Assist with the management and administration of Heritage Palms golf passes, programs, and member benefits.
• Help ensure that golf carts, practice facilities, Golf Shop areas, and other golf amenities are properly maintained and presented.
• Work closely with the Starter and outside service team to ensure efficient daily operations and an enjoyable player experience.
• Assist with resolving member and guest concerns in a professional and timely manner.
• Communicate effectively with the Head Professional, management, golf course maintenance, food and beverage, and other departments to coordinate daily activities.
• Help enforce and communicate golf course policies, pace-of-play standards, dress codes, cart regulations, and other club policies.
• Maintain a visible presence on the golf course and around the Pro Shop, particularly during busy periods and major events.
• Assist with staff scheduling and provide leadership and direction to team members when the Head Professional is unavailable.
• Maintain current knowledge of the Rules of Golf, handicap procedures, club policies, and industry standards.
• Represent Heritage Palms in a professional manner at all times.
• Perform other duties and responsibilities as assigned by the Head Golf Professional.