Description

Summary

Assistant F&B Manager assists in managing full-service food and beverage outlets on a daily basis and coordinates special events. May be responsible for staffing, scheduling and training of staff. Our Assistant F&B managers are friendly, warm, professional, engaging and enjoy working in a luxury environment. They should be comfortable leading a team and have prior experience working in a full service restaurant setting.

Core Functions

1. Adhere to Hyatt Hotels Corporation guidelines and core values to ensure the health, safety and comfort of our colleagues and guests.

2. Floor management - responsible for "running the floor" during service. This includes guiding and coaching the staff, solving guest complaints, and ensuring that we are providing excellent service.

3. Ongoing training of hourly staff members.

4. Accurately and timely comply with completing payroll, including meeting deadlines of having schedules finalized, submitting proper documentation, reviewing time edits, and submitting payroll and charged tips to the payroll/human resources department.

5. Assisting with administrative work - placing orders, paying invoices, organizing stockrooms, scheduling staff, and various other tasks.

6. Staying up to date on our food and beverage offerings, as well as local and national trends.

7. Interacting with guests within our establishment as well as before and after their visit. This can include responding to online comments and/or social media.

8. Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests.

9. Other duties as assigned by management.

Benefits

In keeping with Hyatt's Values of Wellbeing, the company offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our colleagues and their lives outside of work.

• Medical coverage, including dental & vision coverage (for full-time colleagues after 30 days)
• 401K w/company match
• Complimentary parking
• 12 Complimentary Room Nights across our Hyatt portfolio (after 90 days)
• Friends and Family rates across our Hyatt portfolio immediately
• Hyatt discounts and partner discounts
• Paid Time Off (Up to 10 Vacation days, 6 Paid Holidays, 2 extra Paid Floating Holidays, sick and bereavement.
• Colleague celebrations, including Quarterly Awards, BBQ's, and holiday parties.

The salary range for this position is from $70,400 to $75,000 . Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

Qualifications

• Prior experience working in a full service, fine dining restaurant with a passion for delivering unforgettable experiences and a desire to grow their career in hospitality.
• Solid understanding of food and beverage operations.
• General understanding of liquor, wine, and beer products. Certifications in any of these areas are a plus.
• General knowledge of food product and cooking techniques.
• Proficiency in MS Office Suite, as well as proficiency in Micros Symphony POS system.
• Skillful in project planning/ tasks and able to prioritize projects/ tasks.
• Highly organized and efficient, pro-active and results driven, and ability to adapt and demonstrate flexibility. Leads by example and with integrity.
• Excellent communicator and team motivator. Business-like, socially engaged, passionate, expressive, and demonstrating a positive attitude.

Mental and Physical Demands
• Frequent: Sitting, standing, walking throughout property, working on a computer, typing, filing, climbing stairs, and interacting with guests (speaking, listening, writing).
• Occasional: Lifting, pushing, and pulling guest luggage, boxes, and property equipment. Occasional stooping and bending.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status