Description

Overview

The Assistant Golf Professional supports daily golf operations at the club. This position assists Pro Shop activities and coordinates golf-related services to enhance the member and guest experience. The role is dedicated to promoting the game of golf while ensuring operations align with company policies and operational standards. It requires a proactive approach to staff training and development, effective merchandising strategies, and exceptional customer service to foster a welcoming and engaging environment for members.

Experience Required

• High school diploma, GED, or equivalent.
• Completion of PGA certification preferred, minimum associate level.
• Proven ability to handle confidential information and sensitive employee matters with discretion and professionalism.
• Commitment to upholding the highest level of ethical work standards.
• Ability to work outdoors with frequent exposure to extreme temperatures and humidity.
• Must be able to sit, stand, walk, squat, kneel, reach, twist, and bend.
• Must be able to lift and carry up to 50 lbs.
• Flexibility to work additional hours as needed and availability to work weekends and/or holidays.

Essential Responsibilities

• Engage with members through golf events, personalized interactions, and promotion of golf programs.
• Participate in rounds of golf as needed to support player development initiatives.
• Support the cleanliness and organization of outside areas, including staging zones, practice ranges, and golf cart storage.
• Coordinate, promote, and manage tournaments and special golf-related events.
• Assist in managing the handicap program, pro-shop operations, and practice facilities.
• Provide guidance to golf attendants, pro-shop personnel, and outside services staff on customer service, tee time management, check-in procedures, and guest fee processing.
• Maintain consistency in operational procedures for staging areas, driving range setup, and golf cart storage.
• Support the promotion of golf clinics, private lessons, and specialized programs for adults, juniors, and seniors.
• Assist with budgeting, inventory planning, inventory control, product display, pricing strategies, and promotions.
• Assist others as needed and take on additional tasks assigned by management.
• Follow company, club, and department policies, procedures, and instructions.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices and safety guidelines.
• Take initiative in personal and professional growth and maintain required certifications.
• Address and resolve challenges using available resources and work with regional and corporate teams to support club operations.
• Attend daily briefings and engage in required activities to support team success.

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs