Description

Summary

Surf. Sand. Sunset. Success.

Find Yours at Our Special Place.

Shimmering views of the Pacific await you at Hyatt Regency Huntington Beach Resort & Spa. Our stunning, Spanish-inspired resort offers guests remarkable meeting space, pampering spa treatments, irresistible restaurants, and superior service in a stunning seaside setting. Join us as "We Care for People So They Can Be their Best."

Take a peek into our colleague experience as the Full-time Event Services Supervisor:

What does the role entail?

The Event Services Supervisor is responsible for overseeing and assisting in all Event Service (Banquet) activities. Supervises room set-ups, service, and clean-up of all event functions. May assist in scheduling required staff for event functions, and maintains event equipment. The Event Services Supervisor will also support colleagues during busy periods and collaborate to ensure seamless guest service. Promote a positive work environment through open communication, empathy, and mutual respect. Follow health, safety, and wellness policies to help maintain a safe workplace. Contribute to a culture of inclusion, diversity, and belonging where all employees feel valued and supported.

Qualifications

Your experience:
• 2 years minimum Event Services / Banquet Captain experience.
• Responsible for overseeing event setup, and ensuring all details are within Hyatt standards and client requirements.
• Coordinate with the kitchen and stewarding departments with food and beverage event needs.
• Ensure food and beverage presentation meet the Hyatt Hotels standards.
• Direct Event Services staff throughout the event, and ensuring an excellent customer service experience.
• Anticipate any issues and/or resolving complaints from guests in a timely manger
• Maintain communication with clients throughout the duration of the event or function, ensuring satisfaction.
• Ensure health and safety compliances at all times.
• Able to work well under pressure.
• Flexible schedule including weekends and holidays.

What You Will Love About Us
• Location, location, location!
• Flexible work schedules
• Full-time benefit eligibility after 30 days
• Discount hotel stays for colleagues, friends and family
• Tuition reimbursement
• Uniform provided and laundry is taken care of in house
• Complimentary parking in our underground structure
• Complimentary meals during work hours
• Hyatt Perks which includes thousands of national and local partners for various discounts.

Wellbeing

"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"
• Health, Dental, Vision Insurance eligibility after 30 days of employment
• 401(k) Retirement plan & Hyatt stock purchase plan.

Development

"Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based a colleague's individual circumstances and take the form of a career lattice."
• Learn and Grow: We are committed to the growth of our colleagues and provide a community where diverse individuals explore new ways of thinking and expanding capabilities
• A wide range of development tools through the Hyatt Learning platform for all colleagues
• Ability to cross-train and work within multiple positions that provide the opportunity to grow skills and value as a colleague
• With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotion are abundant.

Diversity

"Inclusion and diversity are at the core of our purpose and we are deeply involved in actions that create a culture of opportunity for all"
• Our Vision: Our commitment is to create an environment where people can bring their whole self to work each day - so they can be their best and perform at their best so they can better care for others.
• Hyatt Hotels and Resorts is recognized as one of FORTUNE Magazine, "100 Best Companies to Work For" in the United States for the 11 th year in a row.
• All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

Your experience:
• 2 years minimum Event Services / Banquet Captain experience.
• Responsible for overseeing event setup, and ensuring all details are within Hyatt standards and client requirements.
• Coordinate with the kitchen and stewarding departments with food and beverage event needs.
• Ensure food and beverage presentation meet the Hyatt Hotels standards.
• Direct Event Services staff throughout the event, and ensuring an excellent customer service experience.
• Anticipate any issues and/or resolving complaints from guests in a timely manger
• Maintain communication with clients throughout the duration of the event or function, ensuring satisfaction.
• Ensure health and safety compliances at all times.
• Able to work well under pressure.
• Flexible schedule including weekends and holidays.