Description

Overview

Marin Country Club is seeking a full-time General Manager to lead the club through its next chapter of excellence and strategic growth. This role will work closely with the Board of Directors and lead department heads to deliver superior service, ensure operational excellence, and foster an engaged membership community.

The position offers the opportunity to guide a highly respected private club where innovation, tradition, and member satisfaction intersect. With support from Troon's operational systems, financial tools, HR infrastructure, and marketing resources, the General Manager will be empowered to elevate the club experience while maintaining the club's unique identity.

The ideal candidate is a visionary leader who thrives on relationship building, operational excellence, and making a lasting impact in a private club environment.

Experience Required

• Minimum of 5-7 years in a senior leadership role within a private club, hospitality, or luxury service environment.
• Strong background in club operations, including food & beverage, golf, and event management.
• Demonstrated success in managing budgets, driving profitability, and achieving financial sustainability.
• Deep commitment to understanding and exceeding member needs, with a track record of building strong member relationships.
• Ability to align operations with long-term strategic goals in a competitive market.
• Proven ability to build and lead high-performing teams with a focus on professional development, collaboration, and accountability.
• Excellent interpersonal and communication skills, with the ability to engage effectively with members, staff, and the Board of Directors.
• Bachelor's degree in hospitality management, business administration, or a related field preferred.
• Certified Club Manager (CCM) designation or equivalent preferred.
• Experience working closely with a Board of Directors in a private club or luxury service environment is a plus.

Essential Responsibilities

• Execute and evolve a strategic plan that supports the club's long-term vision while elevating service and experience.
• Lead day-to-day club operations including golf, food & beverage, tennis, aquatics, and events.
• Build strong relationships with members through visibility, communication, and hospitality leadership.
• Lead the annual budgeting and forecasting process, establish departmental accountability, monitor results, and provide financial analysis and recommendations.
• Develop a high-performing leadership team and culture of accountability, service, and professionalism.
• Serve as a key liaison to the Board, providing transparency, recommendations, and performance updates.
• Ensure exceptional execution of events, tournaments, and lifestyle programming that enhance member satisfaction.
• Develop and maintain a multi-year capital plan aligned with the club's strategic vision, member expectations, facility needs, and funding.
• Partner with the Board and department leaders on a multi-year financial roadmap, including reserve requirements, dues strategy, capital investment, and scenario analysis.