Description

Tustin Ranch Golf Club, located in Tustin, CA, is pleased to announce an excellent career opportunity for a Full-Time Lead Assistant Golf Professional! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Compensation: $23.00 to $24.00 per hour BOE

General Purpose:

Assists in administering all daily Golf Operations department duties including, but not limited to:
Golf Shop operations and managing tee sheet/revenues, operating POS system, managing and training Golf Shop, Customer Care and Guest Services teams, helping oversee Driving Range operations, assisting with merchandise, ensuring memorable and smooth customer experience.

Essential Duties:

• Works closely with the Head Golf Professional in running and managing all areas of the Golf Operations department.
• Plans, develops and approves specific operational policies, programs, procedures and methods in concert with general Club policies for all areas of the Golf Operations department.
• Involved with interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding and disciplining associates; address complaints and resolving problems.
• Assists in administering all Point of Sales application needs as it applies to green fee sales, merchandise sales, and member/guest billing. Coordinates with Accounting on policy and procedures, updates, and implementation.
• Reconciles daily tee sheets, performs check-in, and receives payments from members and guests. Resolves discrepancies as they appear and audits throughout to ensure proper execution.
• Assists coordinating local membership programs through sales, payment execution, and member satisfaction.
• Monitors daily, weekly, and monthly financial performance and helps craft action plans for executional performance vs. budgets as needed.
• Promotes all Club golf activities and is involved in running and executing such, including both internal and external driven tournament events.
• Maintains a clean, orderly, and well-stocked Golf Shop. Assists in merchandise procurement and associated expenses tracking and processing along with Cost of Goods Sold evaluations and analysis.
• Prepares for all golf outings including coordinating details and day-of execution.
• Follows established opening and closing procedures in all departments and helps create systems for tracking and accountability.
• Operates often as Manager on Duty in helping lead performance, handle issues as they arise, and work together in unison with other Club departments.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience:

Associate's degree (AA); or one to two year+ related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

Regularly stands, walks and sits. Occasionally climbs or balances; stoops, kneels, crawls or crouches. Frequently uses hands; reaches with hands and arms. Frequently talks or hears; tastes or smells. Occasionally lifts up to 50 pounds.

Environment/Noise:

Occasionally works in wet or humid conditions (non-weather). Frequently works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:

Current PGA/LGPA Membership preferred

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English is required in order to perform the duties of the job (e.g. the associates are required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Knowledge of Microsoft Office applications.
• Experience with computerized POS and tee time system.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical, Dental, and Vision coverage
• Retirement Benefits - 401(k) with employer match (19 years of age and older)
• Time Off - Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com .