Description

Summary

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Step off AirTrain and into the lobby of Grand Hyatt at SFO. Enjoy luxury hotel rooms and suites that feature stunning views of the bay and airport through soundproof floor-to-ceiling windows. Enjoy culinary delights or have a drink with friends in our bar without ever leaving the airport or take the train to the heart of San Francisco.

Grand Hyatt at SFO is seeking a motivated and highly organized Meeting Connections Manager to join the hotel's Sales team. This is an entry-level sales management position within the hotel sales department and carries an assigned performance quota.

The Meeting Connections Manager is is an entry-level sales department job which manages a defined account base, booking short-term meetings, and supporting revenue generation through proactive sales efforts. This role focuses on special accounts or specific market segments and is ideal for someone who is goal-oriented, service-minded, and eager to grow within hotel sales.

This is a fast-paced position requiring strong communication skills, attention to detail, and the ability to identify, pursue, and convert business opportunities for the hotel.

Key Responsibilities
• Manage accounts and assigned market segments to achieve individual and hotel sales goals.
• Book short-term meetings and smaller group opportunities for the hotel.
• Maintain and grow an assigned account base through consistent follow-up, relationship building, and proactive outreach.
• Develop new leads and research business opportunities within assigned markets.
• Make direct sales calls to potential clients to generate new business.
• Manage internet-based lead platforms and respond to inquiries in a timely and professional manner.
• Assist in driving hotel revenue through prospecting, account management, and conversion of qualified leads.
• Prepare proposals, contracts, and client communications in alignment with hotel standards.
• Partner with Sales, Events, Revenue Management, and Operations teams to ensure business is properly qualified, booked, and handed off.
• Maintain accurate account, activity, and production records in the hotel's sales systems.
• Meet or exceed assigned performance quotas, activity goals, and revenue targets.
• Represent Grand Hyatt at SFO professionally in all client interactions, site visits, networking opportunities, and internal meetings.
• Demonstrate Hyatt's culture of care by building positive relationships with guests, clients, colleagues, and business partners.

The position is salaried non-exempt and works a 42.5-hour work week (scheduled 9 hours per day with a 30 minute unpaid meal break). The salary range is $63,000 - $73,000.

We Offer Excellent Benefits:

• Free Room Nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental, and Vision Insurance
• 401K with company match
• Paid vacation, sick days, new child leave, and personal day
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free colleague meals during shift
• Employee Stock Purchase Plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more

Why make a good decision when you can make a Classic one by applying for your next career opportunity with a Grand Hyatt hotel? Grand Hyatt hotels provide superior services and elevated experiences. Looking for a Classic beginning in your next career? Apply today at careers.hyatt.com.

Qualifications

• A genuine desire to satisfy the needs of others in a fast-paced environment.
• Strong verbal and written communication skills.
• Highly organized, detail-oriented, and able to manage multiple priorities.
• Goal-oriented with a strong interest in sales, hospitality, and client relationship management.
• Ability to conduct proactive outreach, including direct calls, lead follow-up, and prospecting.
• Comfortable using sales systems, internet-based lead platforms, Microsoft Office, and related business tools.
• Completion of a Hyatt Corporate Management Training Program or equivalent training preferred.
• One to two years of previous hotel experience preferred.
• Previous sales, front office, events, rooms, or hospitality operations experience a plus.
• Ability to work collaboratively across departments and communicate professionally with internal and external stakeholders.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.