Description

Overview

The Outside Services Attendant team at Los Angeles Country Club plays a vital role in delivering a world-class golf experience to our members and guests. This position is responsible for providing exceptional service throughout all aspects of the golf operation, including guest arrival and departure, golf cart management, practice facility upkeep, bag handling, and overall club presentation. Outside Services Attendants are expected to maintain the highest standards of professionalism, hospitality, teamwork, and attention to detail while creating a welcoming and memorable environment each day. This is an excellent opportunity for individuals who are passionate about golf, enjoy working in a fast-paced team setting, and take pride in delivering outstanding member service at one of the premier private clubs in the country.

Experience Required

Experience

• One (1) year previous experience in country clubs is preferred

Essential Responsibilities

Position Summary

Responsible for being attentive to all members needs while maintaining a clean, organized work environment through-out all three departments of the outside operations: Practice Facilities, Bag Room & Cart Barn. Relied upon to work efficiently with in the procedures of each part of the operation while keeping in line with the standards of The Los Angeles Country Club and expectations of its membership.

Position Responsibilities

Practice Facilities

• Consistently present entire practice facility in a pre-determined fashion each day
• Keep chipping greens clear of golf balls after member and guest use
• Rake all bunkers after member and guest use
• Keep range deck clear of broken tees when possible
• Communicate with Starter to ensure players head to the first tee in a timely and orderly fashion
• Communicate with Golf Instructors to make sure they have all supplies necessary for their lessons
• Make sure the practice facility is fully stocked with golf balls in all necessary stations by periodically picking and cleaning used golf balls throughout the day
• Clean all golf balls hit onto the range before presenting them for use again
• Work with Golf Professional staff with extra duties during tournaments and events

Bag Room

• Maintaining an up to date bag storage book that matches assigned bag slots for ease of bag retrieval
• Always be present & visible to deter members retrieving their own bags
• Clean all members clubs before storing them after play
• Communicate with Starter to pull members golf bags in a timely fashion
• Check rental sets to make sure no clubs are missing after use
• Keep bag storage area clean and presentable at all times
• Perform club repairs such as re-gripping, re-shafting and other basic club repair services
• Communicate with Cart Barn Attendant to ensure appropriate number of golf carts are available
• Greet and assist all members or guests coming off the course and/or driving range
• Work with Golf Professional staff with extra duties during tournaments and events

Cart Barn

• Maintain the daily cleanliness and restocking of cart fleet at all times
• Keep cart barn clean and organized at all times
• Utilize cart rotation program for equal use among cart fleet
• Follow Armor-all detailing scheduling program to maintain spotless cart fleet
• Report all cart maintenance issues to immediate supervisor in a timely fashion
• Remain in communication with starter and bag room attendant to ensure proper number of carts are parked up top for member and guest use
• Work with Golf Professional staff with extra duties during tournaments and events