Description

\u003cp\u003eFor more than 20 years, \u003cstrong\u003eAEG \u003c/strong\u003ehas played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.\u003c/p\u003e\n\u003cp\u003eOur business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.\u003c/p\u003e\n\u003cp\u003eIf you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eCrypto.com Arena\u003c/strong\u003e is where the world comes to play, perform, and come together. As one of the most iconic venues in sports and live entertainment, we host unforgettable moments, from championship games and global tours to once in a lifetime events that define the culture of Los Angeles.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eOwned and operated by AEG, our team brings live experiences to life with creativity, precision, and pride. Every role plays a part in creating nights fans remember, powered by people who care about the details and the impact of getting it right.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eIf you want your work to show up in real moments, in a venue where history is made every night, there's a place for you here. Because it happens here.\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eJob Summary:\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003eEvent Support Technician will be on-site supporting events at Crypto.com Arena, the Peacock Theater, and LA Live Campus. The technician will be responsible for set-up, tear-down, and troubleshooting of all technology (IT \u0026amp; Telecomm) needs.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eEssential Functions:\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eFollow detailed instructions as it pertains to the set-up of equipment and work independently while meeting all set-up timelines/deadlines. Must verify all set-ups are accurate according to request.\u003c/li\u003e\n\u003cli\u003eHandle physical tasks indoors/outdoors involving placement and setup of network equipment. Troubleshoot \u0026amp; test connectivity (wired \u0026amp; Wi-Fi) as necessary.\u003c/li\u003e\n\u003cli\u003eResponsible for event phone placement and recovery of equipment after event.\u003c/li\u003e\n\u003cli\u003eVerify dial tone test numbers accordingly and match documentation to breakout boxes and jacks for placement according to set-up request.\u003c/li\u003e\n\u003cli\u003eAssist with troubleshooting suite scanners as needed.\u003c/li\u003e\n\u003cli\u003eMake custom-length CAT5e network cables in the field using RJ45 connectors and crimping tools. Coordinate with Network Team to activate Ethernet ports on required VLAN's through patch panels and respective network switches.\u003c/li\u003e\n\u003cli\u003eExtend CAT5e Ethernet cable and secure with gaffer's tape according to specific venue requirements/floor plan instructions as directed.\u003c/li\u003e\n\u003cli\u003eMaintain record of activated wall jacks and network switch ports.\u003c/li\u003e\n\u003cli\u003eAssist with adds, moves, and changes on phones when needed.\u003c/li\u003e\n\u003cli\u003ePull cable when necessary.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eRequired Qualifications:\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eA minimum education level of: High School Diploma or its equivalency. \u0026nbsp; \u0026nbsp; \u0026nbsp;\u003c/li\u003e\n\u003cli\u003eA minimum of 3 years of related work experience.\u003c/li\u003e\n\u003cli\u003eMinimum of 2 years of experience in supporting TCP/IP data networks and network infrastructure.\u003c/li\u003e\n\u003cli\u003eMinimum of 2 years of experience in support Microsoft XP/Vista/7, Mac OS \u0026amp; iOS Devices.\u003c/li\u003e\n\u003cli\u003eKnowledge of good customer support practices and procedures.\u003c/li\u003e\n\u003cli\u003eNetwork infrastructure knowledge: Patch panels, fiber, switches, SOHO routers, wireless networking devices, Ethernet extenders, cable testers, etc.\u003c/li\u003e\n\u003cli\u003eCommunicate clearly and professionally with all clients/end users.\u003c/li\u003e\n\u003cli\u003eAbility to compose detailed incident reports.\u003c/li\u003e\n\u003cli\u003ePunctual in accordance with event schedule or directives.\u003c/li\u003e\n\u003cli\u003eGood network troubleshooting skills.\u003c/li\u003e\n\u003cli\u003eAbility to successfully connect devices to the network (wired \u0026amp; Wi-Fi).\u003c/li\u003e\n\u003cli\u003eAbility to support Cisco Stadium Vision IPTV devices: Digital Media Players, Tablets, and IP Phones.\u003c/li\u003e\n\u003cli\u003eAbility to safely lift at least 50 lbs.unassisted in the course of equipment move and setup.\u003c/li\u003e\n\u003cli\u003eAbility to be mobile, kneel down, bend, crawl, and go up steps/ladders.\u003c/li\u003e\n\u003cli\u003eCCNA - Cisco Certified Network Technician\u003c/li\u003e\n\u003cli\u003eA+/ Network + and\or CCNA certification is a plus\u003c/li\u003e\n\u003cli\u003eMust be available to work evenings, weekends, and holidays as needed.\u0026nbsp;\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePayscale:\u003c/strong\u003e $24.85 - $31.67\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eBenefits:\u003c/strong\u003e \u003cem\u003ePart-time:\u0026nbsp;This position may be eligible for benefits (ACA qualification).\u003c/em\u003e\u003c/p\u003e\n\u003cp\u003eAEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. \u0026nbsp;We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.\u003c/p\u003e\n\u003cp\u003eAEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.\u003c/p\u003e\n\u003cp\u003eEmployer does not offer work visa sponsorship for this position.\u003c/p\u003e\n\u003cp\u003eThis Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)\u003c/p\u003e