Description

A La Carte Server - Full Time
Compensation: $16.90-$18.00/hour + service charge
Department: Food & Beverage
Reports To: Restaurant Manager, Assistant Managers, and F&B Director

Position Overview
The A La Carte Server delivers warm, attentive, and professional service to members and guests in all dining areas of the club. This role requires a polished presence, strong communication skills, and the ability to anticipate needs while maintaining the high standards expected in a private country club environment. The ideal candidate thrives in a team setting, enjoys building rapport with members, and consistently contributes to a refined dining experience.

Key Responsibilities

• Service Excellence
• Provide gracious, efficient, and knowledgeable service throughout each shift
• Greet members by name and build positive, professional relationships
• Guide members through menus, specials, and wine selections
• Accurately take orders and ensure timely delivery of food and beverages
• Maintain table standards, including proper settings, clearing, and resetting

Operational Support

• Assist with opening and closing duties, side work, and station organization
• Maintain cleanliness and readiness of dining rooms, service stations, and beverage areas
• Collaborate with kitchen and bar teams to ensure smooth service flow
• Support banquet or event service as needed

Standards & Safety

• Follow all club service standards, steps of service, and grooming guidelines
• Adhere to food safety, sanitation, and responsible alcohol service policies
• Handle member concerns with professionalism and communicate issues to management promptly

Qualifications

• Prior serving experience preferred; private club or fine dining experience a plus
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment while maintaining composure
• Professional appearance and member-first mindset
• Ability to stand for extended periods and lift up to 30 lbs
• Must be available for nights, weekends, and holidays

Benefits & Perks

• Competitive hourly wage + service charge
• Meals during shift
• Training and development opportunities
• Supportive, team-oriented environment with consistent member interaction
• Standard Troon Benefits