Description

Sierra View Country Club located in Roseville, CA, is pleased to announce an excellent career opportunity for a part-time, Server! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you'll contribute to a global leader in golf and community management. Must be available to work days, nights, weekends and holidays. Previous server experience in a full-service environment preferred.

Pay:

$16.90 - $17.00

General Purpose:
Serves guests food and beverage items in a prompt, professional, and courteous manner. Creates memorable dining experiences through personalized and genuine interactions.

Essential Duties:
• Prepares restaurant tables with special attention to sanitation and order
• Assists with setting tables and rearranging tables to accommodate larger parties
• Provides immediate attention to all guests upon seating
• Describes specials of the day to guests; answers questions regarding any menu item and offers suggestions when appropriate
• Presents menus and assists guests in selecting food and beverage items
• Delivers food to guests promptly after preparation
• Confirms orders with chefs and bartenders when clarification is requested
• Ensures guest satisfaction by anticipating needs, replenishing items as needed, and maintaining clean tables
• Participates in pre-shift meetings and taste tests
• Maintains organized workstation and completes side work duties
• Accurately processes checks and cash transactions using the Point of Sale system with 100% accuracy
• Follows established systems for taking, placing, and delivering orders
• Follows established standards for greeting, cocktail service, food delivery, and general service techniques
• Collaborates with servers, kitchen, and bar staff to ensure a "Member/Guest Comes First" approach
• Practices proper tray service for all food and beverage service
• Works closely with restaurant management to address guest concerns promptly
• Incorporates safe work practices in job performance
• Maintains regular and reliable attendance
• Performs other duties as required

Minimum Requirements:
• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience

Preferred Requirements:
• 2+ years server experience preferred
• Proven exemplary customer service skills
• 2+ years experience with restaurant POS software platforms

Physical Demands:
Frequently stands and walks; uses hands; reaches with arms and hands; stoops, kneels, crawls, or crouches; talks or hears. Occasionally sits; climbs or balances. Frequently lifts up to 25 pounds and occasionally lifts up to 50 pounds. Occasionally works in outdoor weather conditions. Noise level is moderate.

Certificates/Licenses:
• ServSafe Certified (Food Handler & Alcohol) or TIPS equivalent

Job Knowledge, Skill, and Ability Preferences:
• Ability to read and speak English as required for communication with guests and coworkers
• Meets state age requirements for handling alcoholic beverages
• Working knowledge of POS system
• Attention to cleanliness and safety
• Must have legible handwriting
• Patient and customer-oriented approach
• Excellent people skills with a friendly attitude
• Responsible and trustworthy

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.